Kindly drop an email to our Customer Care Team at support@hdclothings.com if you have not received your parcel after 10 working days and we will assist you accordingly
I have not received my parcel, what should I do?
When will my order be processed?
All orders will be processed within 7 working days, excluding weekends and public holidays.
How long will it take for me to receive my order?
For all international deliveries, the time taken is dependent on our logistics partners and their affiliates.
What are the shipping charges like?
Shipping Charges is Flat 40$ for all over the world.
Can I change my shipping address after my order has been confirmed?
Unfortunately, we are unable to redirect orders once your order is confirmed. Therefore, please ensure you provide the correct shipping address.
There is a missing item in my order, what should I do?
We apologize for sending you an incomplete order. Please contact our Customer Care Team at support@hdclothings.com and we will get back to you as soon as we can.
I’ve received a defective item, what should I do?
We apologize if you had received a defective item from us. Please contact our Customer Care Team at support@hdclothings.com with a snapshot of the product and we will get back to you as soon as we can.
I’ve purchased the wrong size or color
We do not provide exchanges for size or color. We do however, accept returns for products purchased from us. You can refer to our Returns & Exchanges policy here and its procedures.